1. Information We Collect

We collect several types of information to provide and improve our services, including details you provide directly, data collected automatically, and information obtained from third-party sources.

• Personal Identification Information: name, email address, phone number, and mailing address when you fill out our contact forms.
• Technical Data: IP address, browser type and version, operating system, time zone settings, and device identifiers.
• Usage Data: pages visited, time spent on the site, click patterns, and referral URLs.

2. How We Use Your Information

Your information is used to respond to inquiries, provide requested services, and improve our website's performance and security.

• To facilitate customer support and respond to your requests.
• To send periodic updates regarding hotel news and offers if you have subscribed.
• To conduct analytics and measure the effectiveness of our content.
• To comply with legal obligations and prevent fraudulent activity.

3. Legal Basis for Processing

We process personal data only when we have a lawful basis, such as your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interest in delivering quality services.

4. Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share limited details with trusted service providers who assist in website operation, analytics, or email distribution, always under strict confidentiality.

5. Data Retention & Security

We retain personal data only as long as necessary for the purposes described in this policy. We employ industry-standard measures, including encryption and access controls, to safeguard your data from unauthorized access, alteration, or disclosure.

6. Your Rights & Contact

You have the right to access, correct, or delete your personal data, as well as the right to withdraw consent or object to certain processing activities. To exercise these rights, contact us at {{ EMAIL }} or by phone at +31 10 759 2846.